How can I return a faulty item? Sergiu Birca May 29, 2019 08:37 Updated Follow If your Karen Millen purchase is not perfect, we're here to help. Please contact the customer service team. Related articles Can I return my purchase to a store? How can I return my purchase via Post? I did not receive the returns form, how can I get one? When will I receive my refund? Do you offer exchanges? Comments 0 comments Article is closed for comments.