We're so sorry that your discount didn't apply to your order. This could be for one of the following reasons:
- One promotion can only be used per order.
- Promotion may only be valid for one transaction only.
- Promotion may only be valid when using a specific card e.g KM Card.
- Promotion may exclude certain product e.g Sale goods.
- Promotion has expired.
We'd suggest checking the terms of the promotion for any exclusions. If, after this, you're still finding the promotion isn't applying, please contact our customer services team.