How can I return a faulty item? Sergiu Birca 22 March 2019 10:59 Updated Follow If your Karen Millen purchase is not perfect, we're here to help. Please contact the Customer Service team. Related articles Can I return my purchase to a store? How can I return my purchase via Royal Mail? I did not receive the returns form, how can I get one? How do I receive a refund if I used a gift card to purchase my online order? Do you offer exchanges? Comments 0 comments Article is closed for comments.